Shipping & Delivery

1. General Information

All orders are subject to product availability. If an item is out of stock at the time you place your order, we will notify you by email, you can choose to ship from the warehouse in another country or cancel the order. If you choose to cancel the order, we will refund you the total amount of your order, using the original method of payment. 

2. Delivery Location

Items offered on our website are available for delivery to United State and Canada. And please check below for the free shipping service. 

3. Delivery Time

• 1-2 Business Days to Process the Order
• 3-5 Business Days to Arrive
• If your purchase is sold out, we will send you an email to let you know and ship the item to you from another warehouse after approval. It takes about 10 business days.

The date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items ordered. Products may also be delivered in separate shipments.

4. Shipping Costs

• Free Standard Shipping on all orders in the United States & Canada (AK&HI Not Included).
• $5.99 Shipping Fee for orders under $45 in Alaska & Hawaii.
• If the item is sold out in your local warehouse and shipped from another warehouse after approval, it may cost an additional $10-$20. You will be informed of the exact price by email.

5. Damaged Items in Transport 

If there is any damage to the packaging on delivery, contact us immediately at sales@hibbentshop.com.